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Trainer Bios

Master Municipal Clerk and Clerk of the Board Academy

Prasad Mahale

Prasad Mahale serves as a Deputy Chief Innovation Officer for the City of Riverside. He also currently serves as a Director of Professional Development at the Project Management Institute’s Inland Empire Chapter.

Prasad has been working in the information technology field for almost 25 years. Prior to the City of Riverside, he worked with the Xerox Government Services Group as an IT Program Manager for 9 years implementing many technology solutions for the municipal government agencies, including the City of Riverside.

Prasad holds a Master’s in Business Administration, Master’s in Computer Management, Bachelor’s in Computer Science, and many technology certifications from IBM, Oracle, and Microsoft. He is also a certified Project Management Professional from the Project Management Institute. Please visit LinkedIn to connect and learn more about Prasad.


Pamela Miller, CMC

Pamela Miller currently serves as California Institute Director for the Master Municipal Clerk Academy, and as such she is the Professor of Record at the University of Riverside Extension. She began her own consulting firm, Miller Management & Consulting Group, in 2014. She is also the former Executive and Institute Director for Continuing Education for Public Officials (CEPO). Pamela also serves as the Executive Director for the California Association of Local Agency Formation Commissions (CALAFCO), where she has been since 2012. Prior to returning to California in 2012, Pamela lived and worked in Benton Harbor, Michigan for six years. As Vice President for The Consortium for Community Development, her work focused primarily on the transformation of the community through individual, organizational, and community capacity building.

Her public sector experience includes serving as Clerk of the Board of Supervisors and Administrative Manager for the County Executive Office for Napa County, as Deputy City Clerk for the City of Vallejo and as a consulting analyst to the Contra Costa County Flood Control District’s clean water program.

In addition to her public sector experience, she has over 30 years of private sector management and customer care experience, including project management and strategic planning for telecommunications, internet, and employment services companies. Pamela earned a Master’s Degree in Organizational Leadership and a Bachelor’s Degree in Business Administration from Siena Heights University. She is certified in Total Quality Management, is a graduate of the National Community Development Institute’s Community Builders Leadership Institute, and is a Certified Municipal Clerk.


Stephani Mizuno, MMC

For the past five years, Stephanie has served as the Council-Clerk Operations Manager with the City of Sacramento directing the operations of the Mayor/Council and City Clerk Offices. Stephanie served several years as the Assistant City Clerk, has worked in the Clerk’s Office for 20 years, and for the City of Sacramento a total of 30. She possesses a breadth and depth of knowledge and experience in all aspects of a city clerk’s office.

Stephanie has a bachelor’s degree in Business Management, is certified as a Master Municipal Clerk, is a graduate of CEPO, has served several years on League of California Cities Policy Committees, and on the CCAC Legislative Committee.


Colleen Nicol, MMC

Appointed as City Clerk in August of 1996, Colleen J. Nicol brings over thirty years of experience in the municipal clerk profession to Riverside, a diverse southern California full-service city of 325,000 residents and 112,000 registered voters.

During Colleen’s tenure, integration of new technology has been her passion. As a strong open government advocate, Nicol championed, the City’s transparency portal, centralization and automation of online public records request submittal and processing, and the City’s Sunshine Ordinance. In addition to providing legislative support to the Mayor and City Council, she conducts all municipal elections, oversees the City-wide records retention program, manages the City’s Conflict of Interest Codes and filings, administers board and commission recruitment, and operates a Passport Acceptance Facility.

Colleen served on the City Clerks Association of California Board of Directors continuously from 1992 to 2007 and as its President in 2000-01. She trains at California’s Technical Training for Clerks and the Master Municipal Clerk Academy. Colleen served as the 2012-13 President of the International Institute of Municipal Clerks, served seven years on its Board of Directors, and is President of the IIMC Foundation.

Colleen received the Quill Award in May of 2002 and was named the City Clerks Association of California City Clerk of the Year in 2006. She holds a Master’s degree in Public Administration and a Bachelor’s degree in Mathematics.


Patrice Olds, MMC

Patrice Olds has served as the City Clerk for the City of San Mateo since January 2012 and, previously, served as City Clerk for the City of Walnut Creek since 2005.

She has attained her MMC certification, is a graduate of Continuing Education for Public Officials (CEPO), as well as the Training of Trainers program.

Patrice is currently serving as CCAC’s 2nd Vice President and has previously served as Treasurer of the California City Clerks Association, as Northern Division Trustee on the CCAC board, chair of the California Athenian Leadership society, and in various leadership positions – from Secretary to Chair – on the Northern California City Clerk’s Association. She is an Athenian Fellow and Facilitator, and is a trainer for the Master Municipal Clerk Academy training on a diversity of topics ranging from managing dysfunctional meetings to claiming your seat at the executive table to strategies to embed ethical leadership in your organization.

Patrice has a passion for the clerk profession, coupled with a deep commitment to individual life-long learning and she encourages everyone to jump in with both feet and commit wholeheartedly to all the possibilities this profession provides.


Lee Price, MMC

Lee Price began her public service career in County Government, serving both the Board of Supervisors and the Superior Court of San Luis Obispo County. Lee has been the full-time Elected City Clerk in the City of Atascadero, the Manager-appointed City Clerk in the cities of Morgan Hill and San Luis Obispo, and the Council-appointed City Clerk in the City of San Jose, the 3rd largest city in California and 10th largest in the nation.

After a 21-year career as a full-time City Clerk, Lee retired in December of 2010. Looking for greater career-life balance, she is now serving as a municipal clerk mentor, trainer and consultant. During the past seven years, Lee has served as the interim City Clerk in Los Altos, Santa Barbara, Carmel-by-the-Sea and San Luis Obispo. She has also provided contract election management services for the cities of Fremont and Atherton; records management consultant services for the Cities of Los Altos and East Palo Alto; assisted the City of San Jose in coordinating the drafting of the City’s Open Government; and conducted management audits for the Cities of Tracy, Palos Verdes Estates, Manhattan Beach and Arvin. Current assignments include election consulting services for the Cities of San Luis Obispo and Santa Cruz.

Lee received her Certified Municipal Clerk (CMC) designation in 1993 and earned her Master Municipal Clerk (MMC) designation in 2006. She is a graduate of the Leadership Track for Clerks and Training of the Trainers and serves as a core trainer for the City Clerks Association of California (CCAC) educational programs and institutes, including Technical Track for Clerks (TTC) and the Master Municipal Clerks Academy (MMCA).  Lee was recognized for her contributions to technical education and professional development for CCAC members, when named “City Clerk of the Year” in 2012.


Wandzia Rose, CIC

For over 25 years, Wandzia Rose has assisted individuals as well as government, educational, and non-profit agencies in enhancing their performance. Prior to going into private practice, Wandzia served in division manager, department head, assistant city manager, and city manager positions in medium and large local government agencies. She successfully led, managed, and transformed complex organizations and implemented programs resulting in widespread organizational and community benefit.

Wandzia now owns a successful management consulting and coaching practice focused on organizational development, training, and mentoring. She co-created the DunkinWorks’ Performance Leadership program, a comprehensive approach to assisting leaders at all levels to understand the complex dynamics that impact organizational performance. Wandzia is an Integrative Coach Professional certified by The Ford Institute for Transformational Training. She is also a certified trainer of Sentient Systems’ Beyond Bravery: The Courage to Lead, a leadership development program, and Success Signals, a communication skills training program. Wandzia earned her B.A. from the University of San Francisco. She is a Founding Member and has served as Past President for the Municipal Information Systems of California (MISAC), was a member on a number of League of California Cities Policy Committees and served on the Government Technology Conference (GTC) Advisory Board.

Kristi Smith

Kristi J. Smith has been employed by the City of Riverside since January 2002, initially assisting with land use and planning matters, and advising departments regarding property acquisitions and disposition. Since 2004, Kristi has been the primary advisor to the City’s Planning Commission and Planning Division for the City of Riverside.

Kristi was appointed as the Supervising Deputy City Attorney in January 2006, overseeing the Municipal Services Division. She was appointed as the Chief Assistant City Attorney in July 2015, overseeing both the litigation division and the municipal services division of the City Attorney’s Office. Along with the planning and land use issues, Kristi currently handles all aspects of public works contracting, bid protests, Park Preservation Act issues, real property acquisitions and dispositions, Redevelopment wind down and Successor Agency issues, development agreements and litigation regarding the California Environmental Quality Act. Kristi has also been a presenter at several CEQA seminars. Prior to joining the Riverside City Attorney’s Office, Kristi was employed for thirteen years with Ticor/Chicago/Fidelity National Title handling claims matters and underwriting commercial transactions.

Kristi received her Juris Doctor degree from Southwestern School of Law in 1984 and her undergraduate degree in political science from San Diego State University in 1981.


Stephanie Smith, MMC

Stephanie D. Smith, City Clerk of the City of Murrieta, is a Master Municipal Clerk and serves as the First Vice President for the City Clerk’s Association of California. Prior to returning to Murrieta in December 2017, Stephanie was the Lake Forest City Clerk for 5 years and has over 29 years serving in local government. She has worked for the cities of Paramount, Perris, Murrieta, and Lake Forest. She holds a Bachelor’s Degree in Management and is a 30th Anniversary Year graduate of the Advanced Leadership Program through Continuing Education for Public Officials (CEPO), and is also a graduate of the CEPO Training for Trainers Program.

Stephanie is the author of over 100 published articles on a variety of topics, including workplace change initiatives, personnel issues, business management, work/life balance, and financial planning. Stephanie is a past president of the Southern California-Inland Empire Chapter of the Association of Records Managers and Administrators (ARMA), and is a member of the Municipal Management Association of Southern California (MMASC) and Women Leading Government (WLG).


Joann Tilton, MMC

Joann Tilton, Master Municipal Clerk served as the City Clerk for the City of Manteca, California for 32-plus years, before retiring in March 2016 with a 35-year career in local government. Joann is currently serving as the Northwest Clerks Institute Director. The NCI is an International Institute of Municipal Clerks-approved certification program which provides a comprehensive curriculum in public administration management, technical skills and professional/personal development for the Municipal Clerks and Recorders of Alaska, Oregon and Washington.

Joann’s passion is developing leaders of the future through personal and professional development. To that end, she served as a member of the Board of Directors of Continuing Education for Public Officials (CEPO), Inc., a non-profit organization dedicated to the development of individuals, organizations, and communities through interactive and value-added training, from 2012 through 2014. Joann served as a trainer at CEPO, Inc.’s Leadership Institute from 1999-2014. She is a graduate of the Training of Trainers Program through CEPO, Inc., and is also a certified trainer in workplace conflict resolution and self-mediation. Joann continues to work with and train City Clerks and others in local government when the opportunity arises. She proudly serves as a core-member of California’s Master Municipal Clerk Academy training team.

Joann served as City Clerks Association of California (CCAC) President from 2004-2005 and has held a variety of positions on the CCAC Board since 1999. She represented the Central Division of the League of California Cities (LOCC) on the Administrative Services Policy Committee for 15 years. She served on the IIMC Program Review/Certification Committee from 2007-2015, and completed a three-year term as IIMC Region IX Director and Board Member in 2015. Joann was named CCAC City Clerk of the Year in 2007 and is most proud of receiving the IIMC Quill Award in 2008.

Joann is a reformed aerobics instructor and a current CrossFit fanatic. She has trained for and completed nine marathons with the Leukemia and Lymphoma Society’s Team in Training.


P. O. Box 1431 • West Sacramento, CA 95691

Phone: 916-850-9271